Terms & Conditions

Diij Electronics Terms & Conditions

[ Update: November 14, 2013 ]

Cancellation, Return and Refund Policy

You can return goods you have ordered from Diij Electronics within 7 days with receipt in good condting for an exchange. The costs of returning goods to us shall be borne by you. Upon receipt of the goods we will exchange for new product to replace the defective one, if we can not replace the product for new on or one with the equal value we will give full refund of the amount paid, excluding any shippig cost and other fees including but not limittedto re-stocking fee, cancellation fee, transaction cost and other fees that might be incured due to the exchange. You may also request a "store-credit" for the equal in value of the product you purchase or deduct store credit as required for another product of equivalent or higher value. The costs of returning goods to us shall be borne by you.

The rights to return the goods to us as referred to in above will not apply for the product you purchase if the product has been used considerably or to any products that we have made or customised specifically for your requirements. This includes any "card printers", "embosser" or "tipper" these are special order products and return policy is not applicable to these products.

The products of Diij Elecronics all "magnetic card reader writer" and "portable readers" and "spy gadgets" comes with 15 days exchange guarantee. If the product is found to be defective within 15 days, we will exchange the product for new one. The costs of returning goods to us shall be borne by you.

The "magnetic card reader writer" and "portable readers" and "spy gadgets" products are guaranteed for up to 90 days by the manufacture. If the product becomes defective within 90 days of purchase we will send it to the manufacture to repair it and return the product back. It can take up to 45 days for the products to be retuned form the manufacture from the date of return.  The costs of returning and shipping goods to us and to manufacture shall be borne by you.

For any other information regarding Return Policy please contact us at sales@diij.com or by phone at +416-800-7575 or toll free at 1-866-503-0572